Inbox (email & sms)

Boost your customer communication with a shared inbox designed to streamline conversations from multiple sources into a single location. Equipped with multi-channel integrations such as Google Business Messages, Facebook Pages, SMS, and an AI-powered webchat widget, all your communications are centralized to ensure rapid response times that will impress your customers and prospects alike.

Get found. Generate traffic. Grow revenue.

Features of Inbox

AI-Assisted Web Chat Lead Capture.

AI-Assisted Web Chat Lead Capture

Instantly engage with website visitors, answer FAQs, and capture contact information.

Multi-Channel Integration

Manage messages from Google Business Messages, Facebook Messenger, website forms, and soon, Instagram DMs, all from your client portal.

Centralized Communication

Reply to messages via email or SMS from a unified inbox, allowing you to conduct all customer interactions in one place.

Team Collaboration

Enhance customer acquisition, sales, and support through a shared inbox where your team can collaborate for seamless communication.

Language Support

AI chat-assistant supports English, Spanish, and 38 others languages.

Coming Soon

Integration with Instagram DMs.

FAQs for Inbox

How does the AI-assisted web chat lead capture work?

The AI-assisted web chat replies instantly to leads, engaging them with conversational behavior, answering FAQs, and capturing essential contact information such as name and mobile phone number (or email address as a fallback). This ensures your business can follow up promptly, even when you're busy. The AI web chat widget can be installed on any website to engage visitors and capture leads.

What other channels will be integrated?

Currently, Inbox Pro integrates customer messaging from your website, Google Profile, Facebook Page, Email, and SMS. Integration with Instagram DMs is coming soon.